Frequently Asked Questions


• Increase in participation resulting into better value realization
• Easy auction creation to manage procurement at faster speed
• Arrange concurrent auctions to save on time & resource
• Clarity in specification & terms reduces ambiguity
• BidMasters uniquely provides a feature of Supply Facilitation
• On completion of auction , you get quick decision reports

• Ensures transparent bidding
• Assess to more business opportunities
• Features like Auto-bid ensures time saving for bidders
• Thoroughly tested systems enhances ease of doing business
• Auction catalogue gives full specification clarity
• Option of track Supply instructions by Buyer , enhancing customer satisfaction
• Enables faster communication between Buyers & Supplier

Please click on the “Register as buyer” or “Register as supplier” tab. An OTP will sent on registered email ID and mobile number to proceed ahead. By verifying OTP , you can secure password and fill in the form and upload the requisite documents. Your request will be sent to BidMasters admin. After admin approval you will be registered as a valid Buyer/Supplier.

Once the registration process is complete. User will have to opt for requisite subscription plan, proceed to make the payment & activate your account. Alternately you can get in contact with Team BidMasters @7696670077 or gkpurba@bidmasters.in to understand the plan.

After completion of subscription process , Team BidMasters will get in touch with you for a training on how to make an auction event live to ensure process effectiveness.
User has to click on create an auction tab and fill the mandatory info and submit the data to make an auction event live. The request will get forwarded to BidMasters admin and after thorough review either event will be approved for going live or shall be sent to user for review back in case of information incompleteness. There is an option to add multiple articles /lots in an auction event. For managing the auction efficiently, it is recommended to keep maximum of 10-15 articles in a particular auction event.

Latest new auctions will appear on the home page of the BidMasters.in. You can also find new auctions, when you login to your profile. You can search the right auction by City / by Commodity group which may be relevant to you.
Additionally Team BidMasters will also keep you posted on relevant options through SMS and mailers to increase business prospects for you.

Login to your profile, go to the new auctions tab. There will be a tab displaying new auctions. Click on the participate option, complete the formalities and deposit EMD if any. Your request will be forwarded to Buyer for verification. Once approved by Buyer, you can participate by entering the bidding room, when the auction is live as per the time slot.

EMD stands for earnest money deposit. It is the deposit made to a buyer indicating the supplier's good faith in an arrangement. EMD if any is to be deposited by supplier with the buyer to be eligible for participation in a particular auction as per details mentioned in the auction catalogue for that event.
Supplier gets an EMD refund in case bidder is not successful for a particular article and is retained by buyer as a security for articles where the bid is declared successful.

For bidding, supplier has to first send request to buyer for participation in auction along with EMD if any , once buyer approves, supplier can enter the auction room to bid on items. Supplier will have to select the item and enter a higher amount w.r.t start price or competition bid.

It is the time for which bidding will continue after the bidding close time defined by Buyer. It is operational in case a bidder places a bid within 5 minutes of closing time. The close time will be extended by 5 minutes from the time of last bid. The extension continues until the competition doesn’t surpasses the L1 bid.

The amount defined by buyer for a particular item by which the bidder will decrease his bid during bidding process. Amount entered less than min decrement will not be accepted by the system. Increment in multiples of min. bid decrement is possible.

Auction Catalogue consists of all important information of the material being procured. It contains item description, taxes, quantity, EMD details & supply frequency etc. Supplier can download auction catalogue for the selected auction event. Auction catalogue is a sort of legal binding contract of auction terms & condition. Supplier participation request will be considered as an acceptance to the terms irrevocably.

We can connect @7696670077 or mail at gkpurba@bidmasters.in

Yes, user can go his profile and made the necessary changes and submit, once admin verifies the details, it will be updated in the system.

Target buying price is the minimum target price fixed for a particular item by the buyer below which the sale will not get finalized. In case L1 bid is above target buying price the buyer may cancel that item and can consider for re-auction.

Price at which bidding for particular item will start. Bidder can’t make a first bid lower than start bid wherever Bid Start Price is defined by the Buyer on the auction event.

Bid rank depicts the position of your bid w.r.t competition. Your bid rank will be visible after you submit your bid. If your bid is lowest, your bid rank will be 1 and subsequently if some other bidder submits a lower bid, his bid rank will be 1 and your rank will be 2.

After auction is completed, the compiled auction report will get submitted to the buyer for final decision. Buyer may take few days for internal discussions and may accept the L1 bids. In case you are L1 bidder & your bid is accepted by buyer, you will get an e-mail.

Supply instruction is a formal communication by buyer to the supplier about supply of the material. As buyer creates a supply instruction, a mail will be sent to suplier’s registered mail id. Supplier can see the supply instruction on his dashboard & make entries to communicate with buyer on portal. Same way, supplier can enter the quantity being supplied in this section. This is to facilitate the transparent communication between buyer & supplier.

Bidder can instruct the system to bid on his behalf by selecting the bid decrement amount and minimum amount limit up to which bidder would like to bid for a particular item. It can help you be active participant while saving time for you.

No, it is not allowed. System will prompt twice to enter the bid, user has to take utmost care while entering the bid. Once bid is submitted it will be binding on the bidder.

This feature is to generate a database of how was the buyer / supplier experience of dealing with each other for a particular auction. User can rate each other based on important parameters and submit. It will add to the rating of respective user for them to use as a base for improvement and as a help for other users to make learned business decisions.

User has the option to block or unblock buyer / supplier for a particular auction or for a defined time period. In such case supplier will not be able to see that particular auction by the blocked buyer. User can go to the Manage buyer / supplier tab is their respective dashboards and process the block / unblock request.

Users will get an auto intimation when subscription is due to be renewed 1 month before and in case of auction number wise plan, an intimation will pop-up when 3 auctions creation / participation is left.